SERRAM POS Online Help
Point of Sale Software - SERRAM -
www.serram.net
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Install SERRAM
Minimum Requirements
Install Instructions
Installing on additional PC
Upgrade to the latest version
Advanced Install Instructions
No Internet Connection
Custom SQL Server Install
Using an Existing SQL Server
General POS Help
Quick Start Guides
Users and Login Options
Stock and Menu Items
Stock Receiving
Stock Take
Discard Stock
Cash Drawers and Shifts
CashUp (End Shift)
Price Maintenance and Specials
Combo Deals and Coupons
Price Modes (Happy Hour)
Bulk Stock Import and Update
Tax Setup
Print Design and Print Layout
Department Printers
Task Security
Customer Accounts
Hot Keys
Discounts
Refunds
Cash Withdraw and Cash Drop
Export Manager
Database Backup/Restore/Reset
POS Hardware
Payment Card Reader
Retail Help
Retail Quick Start Guide
Retail Stock Items
Standard Stock Item
Compound Items
Measured and Scale Items
Scale Generated Barcodes
Suspend Sale
Quotations and Pre-Loaded Orders
LayBye
Printing Labels
Custom Menu and Functions
Working Off-Line
Restaurant Help
Restaurant Quick Start Guide
Restaurant Stock/Menu Items
Restaurant Tables
Restaurant Order Slips
Waiters
Order Notes
Multiple Branches
Branch Module
Head Office Set-Up
Drive Head Office Set-Up
Branch Set-Up
Drive Branch Set-Up
Update Branches
Transfer Stock
Problems and Fixes
Connection Problems
Restart SQL Server
Unable to connect a till
Change SQL Port
About SERRAM
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SERRAM POS Database
Backup and Restore
It is important to do regular backups. It is also advisable to store the backup file on another device in a separate location. You could use a cloud service like Google Drive to make sure you can recover if you have a hard drive failure.
To do a backup or a restore, go to Manager > Tools > Database Tools.
The backup uses the SQL Server utility to do the backup. SQL Server does not allow you to create backups in some locations like directly in the root folder (c:\) or in the Documents folder. You could create a backup folder like 'C:\SERRAMBackup' where you can do the backups.
Reset Database
You can use the Database Reset to reset the database after you did some testing or training. You can choose to delete all sales and payments but leave the stock or delete the stock as well.
The departments, categories, users and print setup will not be deleted. To do a database reset, go to Manager > Tools > Database Tools > Database Reset.